Confidentiality and security are fundamental values for GO ZERO WASTE, S.L. and, consequently, we assume the commitment to guarantee the user’s privacy at all times and not to collect unnecessary information. Below, we provide you with all the necessary information about our Privacy Policy in relation to the personal data we collect, explaining:

Who is responsible for the processing of your data.
For what purposes we collect the data we request.
What is the legitimacy for its treatment.
How long do we keep them?
To which recipients your data is communicated.
What are your rights.
Go Zero Waste S.L.
Carrer de l’Equador 45 4o 3a 08029 Barcelona, Spain
Hereinafter “Go Zero Waste”, “we” or the “Responsible for the Treatment”.

This Privacy Policy covers all data collected and used by Go Zero Waste through the use of its app (hereinafter, “App”).

Therefore, this Privacy Policy is applicable to the “Users” of the App (hereinafter, all of them will be referred to jointly as the “Users” or “You”).

Personal Data refers to any information or data that can identify you, either directly or indirectly.

The provision of Personal Data requires a minimum age of 18 years and having sufficient legal capacity to contract.

Data that Users provide us directly:
Through the registration form as a User in the App: When you register through the App, we collect the following identifying data:

Name and surname
Email address
Through the user profile: When you complete your profile in the App, we optionally collect the following data:

Email address
Images of identifiable people: photographs of Users, optionally
Through the use of the App: When you use the App, we collect the following data:

Location of Users, optionally
Through participation in the challenges: When you complete the challenges published in the App, we collect the following data:

Email address
Images and photographs that may contain identifiable persons, prior authorization by the User
Data obtained when requesting information to collaborate: When you request a quote on the activities offered on the Website, we collect:

Email address
Data obtained when contacting us: When you contact us through the contact form of the App, we collect:

Email address
Any data that you provide us voluntarily and that is considered necessary for the intended purpose
You guarantee that all information about your identity and legitimacy provided to Go Zero Waste through the App is true, accurate and complete. Likewise, you agree to keep your data updated. In the event that you provide any false, inaccurate or incomplete information or if Go Zero Waste considers that there are reasonable grounds to doubt the veracity, accuracy and integrity of the same, Go Zero Waste may deny you access and present or future use of the App or any of its contents and/or services.

In the same way, the User must keep the identification password to make use of the services provided in the App, and agrees not to assign its use to third parties.

Information that you provide us indirectly by creating an account and by using the App:
Information about how you use our services, the features you use and the actions you take.
Information derived from the use that you give to the App in aggregate form to implement improvements on its operation and provide you with recommendations that could be of interest to you.
Obligation to provide us with your personal data and consequences of not doing so.

The personal data requested is necessary for your registration in the App, to complete your profile information, to carry out the challenges published in the App or to carry out any service of the App for registered users, therefore, if you do not provide them to us , we will not be able to attend you correctly or provide you with the services you have requested through the App.

In any case, we reserve the right to decide whether or not to incorporate personal data and other information into our databases.

The personal data provided through the use of the Go Zero Waste App is necessary for the following purposes.

In the case of App Users:

Identify you as a user and be able to give you access to the different functionalities that e are available to you as a registered user.

Participate in the challenges carried out by Go Zero Waste

Respond to your questions and/or requests.

Carry out a correct management of the services and provide the requested service.

Other purposes related to the use of the App:


Sending promotions and advertising related to products and services that may be of interest to you (sending newsletter), with your prior express consent.

Manage and monitor the contractual and pre-contractual relationship through the App.

Communicate with you, including by email, in relation to new services, updates or any other matter related to the operation of the App.

Improve, develop and test our App.

Protect the rights, property and/or safety of Go Zero Waste.


Manage your registration as a User of the App: The processing of your data is necessary for the execution of the terms that regulate the use of the App. You are providing us with your consent by accepting this privacy policy through the consent mechanisms established in the App.

In the same way, we consider that we have a legitimate interest to carry out the necessary checks to detect and prevent possible fraud when registering in the App.

Use and access to the different functionalities and services of the APP that are available to you as a registered user: The processing of your data is necessary for the execution of the services provided by the App in accordance with the contractual relationship maintained with you.

Participation in challenges: The processing of your data is necessary to carry out the corresponding challenges. Likewise, you are providing us with your consent by accepting the Legal Bases of the draw, as well as this privacy policy.

Sending commercial communications: The legitimizing basis is the express consent that you give us (for example: when you authorize the sending of advertising or our newsletter).

User service: At Go Zero Waste we have a legitimate interest in responding to User requests or queries through the various existing means of contact. We understand that the processing of this data is also beneficial for the user insofar as it allows us to adequately attend to and resolve the queries raised.

For the management of incidents related to the use of the App, the treatment is necessary for the execution of the contractual relationship maintained with you.

When the query is related to the exercise of the rights about which we inform you below, or with claims related to our services, what legitimizes us to process the data is compliance with legal obligations on our part.

Quality: We consider that we have a legitimate interest in analyzing the usability of the App and the degree of user satisfaction, since the purpose is to improve the user experience and offer a higher quality service.


Your Personal Data may be communicated to third parties, this is:


Third parties that help us provide IT services, such as App providers, hosting services, maintenance and support on our databases, as well as our software and applications that may contain data about you.

Companies that provide tools or applications to carry out the raffles.

Third parties for compliance with legal regulations.

Go Zero Waste authorized personnel.

We will ensure that any communication of your personal information by us or by third parties with whom we share your personal information complies with the laws that apply to us.



We will only keep your Personal Data for the period of time we need for the purpose for which we process it, until your account is deleted or during the period of time legally established for it.


When you delete your account, we delete the content you’ve posted, as well as your photos, so you won’t be able to recover this information. In any case, your data could be kept by legal imperative, for the established period of time, however, such data will be blocked. In contrast, information shared about you by others will not be deleted, as it is not part of your account.


The Personal Data obtained through the registration and use of the App will be kept until the service is performed or during the time of attention for the resolution of your query.


The Personal Data obtained through your express consent to send commercial communications and/or newsletters will be kept until you revoke your consent and request the cancellation of the service.


We may retain some personal data data to comply with our legal or regulatory obligations, as well as to administer our rights (for example, to assert our claims before the Courts) or for statistical or historical purposes.


When we no longer need to use your personal data, it will be deleted from our systems and records or anonymized so that we can no longer identify you.



Any person can withdraw their consent at any time, when it has been granted for the processing of their data. In no case, the withdrawal of this consent conditions the execution of the subscription contract or the relationships generated previously.


Likewise, you can exercise the following rights:


Request access to your personal data or its rectification when they are inaccurate.

Request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Request the limitation of your treatment in certain circumstances.

Request opposition to the processing of your data for reasons related to your particular situation.

Request the portability of the data in the cases provided for in the regulations.

Other rights recognized in the applicable regulations.

Where and how to request your Rights: By means of a letter addressed to the person in charge at his postal or electronic address (indicated in section 1), indicating the reference “Personal Data”, specifying the right that you want to exercise and with respect to what personal data.


In case of disagreements with the company in relation to the processing of your data, you can file a claim with the Data Protection Agency (“”).



In order to safeguard the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to guarantee the security of the personal data provided against its alteration, loss and unauthorized treatment or access.



It is important that so that we can keep your personal data updated, you inform us whenever there has been any change in them, otherwise, we are not responsible for their veracity.


We are not responsible for the privacy policy regarding personal data that you may provide to third parties through the links available in our App.



If you have any questions or concerns about the way we treat and use your personal data or wish to exercise any of the rights described above, please contact the Go Zero Waste team by email at


Go Zero Waste S.L. terms and Conditions


These General Conditions of Use (hereinafter, “General Conditions”) regulate the use and access to the “Go Zero Waste” application (hereinafter, the “App” and/or “Go Zero Waste” indistinctly), owned by GO ZERO WASTE, S.L. (hereinafter, the “Company”, “We” and/or “Us” indistinctly).


Acceptance of these General Conditions implies a binding contractual relationship between you (hereinafter, the “User” and “You” indistinctly) and the Company.


The access and use of the App implies the knowledge and acceptance of the following General Conditions.



The following identification data of the owner of the App are exposed:


Company name: GO ZERO WASTE S.L.

Registered office: C / Ecuador 45, 4t 3a, (08029 – Barcelona).

Registration data in the Mercantile Registry: Mercantile Registry of Barcelona, Volume: 46907, Folio: 216, Section 8, Registration Sheet: 534959, Inscription 1.

Tax Identification Number: B-67443184



Go Zero Waste is a company that offers technological solutions and environmental education to overcome the barriers to zero waste. The Go Zero Waste application offers its Users the possibility of carrying out a series of challenges with the aim of promoting local commerce and reducing waste through gamification. Users, once registered, will be able to carry out the challenges proposed in the ‘Muévete por el cero’ campaigns, as well as search for the establishments that participate in the initiative, and obtain points that allow them to participate in raffles for prizes and discounts related to the waste reduction and local consumption.



In order to be a User and be able to be contractually bound, you declare that you are over 18 years of age and have sufficient legal capacity to sign this contract.


To become a Go Zero Waste User, you must register as such, through the App, in the “Registration” section and complete the registration form incorporated for this purpose, in which you must include r a user name and an email address, as well as an access key (password). The password is personal and non-transferable and may be modified by the User at any time after registering as such in the App.


Once the User has completed the registration form, they will receive confirmation of registration in the App in the email provided.


Likewise, the User may log in to the App through various social networks, as well as through the link to an email account.


Once registered in the App, the User can modify his “user profile”, in which his username will be displayed, by which he will be recognized by the rest of the App Users and optionally a profile photograph.


Based on the foregoing, the User guarantees that the personal data provided is true and accurate, and undertakes to notify the Company of any change or modification thereof.


In the event that the User provides any false, inaccurate or incomplete information or if the Company considers that there are well-founded reasons to doubt the veracity, accuracy and integrity of the same, we may deny access and present or future use of the App or of any of its contents and/or services.



Once registered as a User, you will be able to access the challenges posed by Go Zero Waste through the “Move for Zero” campaign. To access the personalized challenges, the User must select, from the list shown in the challenges section of the App, the campaign within which they wish to activate the challenges. Once the campaign is selected, the user must confirm its activation.


Once the App verifies the activation of the challenges in the campaign indicated by the User, the first challenge to be overcome will be displayed. The challenges will contain a description of the activity to be carried out, as well as the impact on waste reduction that the activity to be carried out implies. Optionally, it will also show a list of establishments that can help meet the challenge. In order to verify that the challenges have been carried out correctly, the App will ask users to attach a photograph evidencing compliance with the challenge.


Once the photographs have been verified, Go Zero Waste will award a series of points to the User. The number of points awarded for completing a challenge will vary depending on the level of the challenges. In this sense, the App divides the challenges into three levels:


Initial: Five (5) points are awarded to the User.

Intermediate: Award ten (10) points to the User.

Advanced: Fifteen (15) points are awarded to the User.

The points will be accumulated in the User’s account and will entitle them to participate in prize draws that may consist of discounts, products and tickets.


Likewise, the App offers the possibility of sharing the challenge overcome through social networks. In the event that the User shares the challenge through social networks, they will be able to obtain extra points that will accumulate in their account.


In addition, the App shows a map with all the establishments that are part of Go Zero Waste. The User may select to show the establishments near his location through the “Near me” section, as well as to show the establishments by localities through the “Town” section.


The User may select the establishment that interests them the most and consult the following information: address of the establishment, opening hours to the public, telephone number, link to the website, as well as the type of products available in the establishment.


Likewise, the User may inform Go Zero Waste in the event of detecting an error in any of the establishments through the form enabled for this purpose in the App.


In addition, Users may contact Go Zero Waste or suggest new establishments for the map through the “Collaborate” section enabled for this purpose.



Users who accumulate points in their account may participate in the raffle for discounts, products and/or tickets that may be exchanged at establishments pre-established by Go Zero Waste.


All the characteristics about the discounts, products and/or tickets, these are, discount percentage, the expiration date of the code, as well as any particularity related to the discounts/products/tickets and/or their respective restrictions, if applicable, They will be indicated directly by email to the address provided by the User.


Likewise, Go Zero Waste reserves the right to review, temporarily suspend or cancel definitively unilaterally, without prior notice and without the right to compensation, any User account in which it detects fraudulent or illegal indications of participation in sweepstakes or promotions, or otherwise to these General Conditions, the law or good faith of the User who owns said account. All this, without prejudice to the legal actions that may correspond to Go Zero Waste in defense of its rights and interests.



In general, the following behaviors and/or actions will be prohibited, including but not limited to:


Create a profile by a third party.

Use the App or the means offered by Go Zero Waste for purposes not reflected in this document.

Use the Go Zero Waste brand for personal use, damage the brand and/or logo, take screenshots or use App media to promote personal interests in other media or channels.

Use the App to spread hate, violent, racist, religious, discriminatory, harmful, abusive, against health and/or pornographic messages.

Use the App to harass, abuse, defame and/or threaten other Users and/or non-Users of the App.

Use private information of third parties to publish them, as well as use images that may infringe the privacy or rights of third parties.

Buy, sell or transfer any content uploaded to the App.

Send contact information, such as telephone numbers, emails or personal addresses to other Users of the App.

Use the means offered by the App to advertise, sell or promote personal and/or third parties.

Carry out fraudulent activities to complete the challenges published in the App.

The content uploaded to the App and/or published is the sole responsibility of the User who publishes said content, exempting the Company from any type of responsibility for any incident that said content may produce.


If you detect that a User uses the App for purposes other than those stipulated in these General Conditions, in an inappropriate and/or illegal manner, you must contact Us at the following email address:


For its part, the Company reserves the right to delete and/or block any User account that it considers or has sufficient indications that these General Conditions are being breached, regardless of the legal actions that it may exercise at any time.



The use of Go Zero Waste allows the User to upload digital content through the App, as well as to various social networks and communication channels. The digital content will consist of the photographs that Users upload to prove compliance with the proposed challenges.


The User declares and guarantees that he is the owner of all intellectual property rights over said content or has been granted a sufficient license in his favor, and that it does not infringe third-party rights, and therefore, the User is solely responsible for damages. that may be incurred by sharing said content, expressly exonerating the Company from any third party claim for said content.


The authorship of the content that each User shares in the App belongs to the User himself. However, the User grants a worldwide, non-exclusive license, for the maximum duration included in the applicable legislation, royalty-free, transferable, fully paid and sublicensable, to use, copy, edit, modify, translate, exploit , distribute and reproduce such content, including the Go Zero Waste account username and profile picture.



The Company is not responsible for the authenticity, accuracy, reliability, legality, as well as possible violations of third-party rights by Users. In this sense, Users understand that we are an independent company that makes the App available to them, and that it does not assume any responsibility derived from the information provided by Users, nor for the damages or losses that third parties may eventually suffer due to publications and / or for breach of these General Conditions by Users.


Users are fully responsible for the access and correct use of their Go Zero Waste account and other App content subject to current legislation, whether national or international, as well as the principles of good faith, morality, good customs and public order. And specifically, they acquire the commitment to diligently observe and comply with these General Conditions.


Users will refrain from using their profile and the rest of the contents of the App for illicit purposes or effects that are harmful to the rights and interests of third parties, or that in any way may damage, disable, affect or deteriorate the App, its content and its services. Likewise, it is prohibited to prevent the normal use or enjoyment of the App to other Users.


The Company may not be considered editorially responsible, and expressly declares that it does not identify with any of the opinions that Users may issue.

rios in the App, for the consequences of which the issuer of the same is fully responsible.


Those who fail to comply with such obligations will be liable for any loss or damage they cause. The Company will not be liable for any consequence, damage or harm that may arise from said access or illegal use by third parties.


In addition to what is indicated above, and to the extent permitted by law and, except for what is provided in these General Conditions, in no case will the Company be responsible for personal, accidental, special, direct or indirect damages. including, without limitation, damages for loss of profit, loss of data, business interruption, or any other commercial loss or damage, related to the use or inability to use the App, regardless of cause, regardless of theory of liability (contractual or extra-contractual or any other) and even if the User has been advised of the possibility of such damages.



With the free use of the App, the User will be able to see links of the establishments that collaborate with Go Zero Waste. The Company is not responsible for the sites linked to these establishments, nor the information they provide or advertise. Likewise, the Company does not guarantee the quality or veracity of the services and products offered through the links to their respective websites. None of the entities collaborating with the App belong to the Company and, consequently, it is not responsible for any action by the establishments.


Any relationship that the User maintains with any of the establishments collaborating with the App, will exempt the Company from any responsibility. It will be an exclusive relationship between the establishment and the User.



The User can unsubscribe at any time.


The cancellation in the App will be done through the “User profile” in the “Delete my account” section. With the deletion of the user account, all User data linked to it will be deleted.



All personal data provided by the User through the registration form or their profile will be treated confidentially and in accordance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, as well as in Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and free circulation of these. More information in our Privacy Policy:



The User can decide whether to assign the rights to exploit the photographs of challenges that he has incorporated or provided to Go Zero Waste through the App, expressing his agreement with the following:


You agree to assign your exploitation rights regarding the photographic material to be used for the promotion of Go Zero Waste services on your social networks and communication channels.

The assignment is granted on a non-exclusive basis and the aforementioned material may be used by Go Zero Waste, without any financial remuneration related to this aspect and without temporal or geographical limits.


The contents related to brands, domains, logos, drawings or documentation, including software, computer programs, or any element that may be susceptible to protection by Intellectual or Industrial Property legislation, which may be accessible to Users, are of property of the Company and/or this, has a license, and all rights of use over them are expressly reserved.


The User may make use of said material only in the manner in which the Company expressly authorizes it.


Any misuse of the Service or breach of obligations by the User may result, at the Company’s discretion, in the cancellation of the account, or suspension of the Service until the incident is resolved, if applicable.


Likewise, the User undertakes not to withdraw, delete, alter, manipulate or in any way modify:


Those notes, legends, indications or symbols that either the Company or the legitimate holders of the rights incorporate into their properties in terms of Intellectual or Industrial Property (such as, for example, copyright, ©, ® and ™, etc.).

The technical protection or identification devices owned by the Company (such as, for example, watermarks, fingerprints, etc.).

The User acknowledges that, by virtue of these General Conditions, the Company does not assign or transfer to the User any rights over its Intellectual and/or Industrial Property titles, or over any other property.

third party ages. The Company only authorizes the User to access and use them in accordance with the terms indicated in these General Conditions.


The User is not authorized to copy, distribute, transmit, communicate, modify, alter, transform, assign or, in any other way, carry out activities that entail the commercial use of the Intellectual and/or Intellectual Property rights of the Company and/or of the Creators, either partially or totally, without the express consent, granted in writing, of the legitimate owner of the exploitation rights.


The Company reserves all the corresponding Industrial and/or Intellectual Property rights.


The Company does not grant any other license or authorization to use the User regarding their Intellectual Property and Industrial Property rights other than that which is expressly detailed in this clause.


The Company reserves the right to terminate or modify at any time and for any reason, the licenses granted under these General Conditions. Notwithstanding this, we may take legal action against any use by the Creator that:


Does not comply with the General Conditions specified here;

Infringes or violates the Intellectual and Industrial Property rights or other similar rights of the Company or of any other legitimate third party owner; or violates any applicable regulations.


In the event of any claim and/or incident attributable to the Company related to the Service, we have a claim procedure that is initiated through the email address Once this communication has started, we will work together with the User to collect the necessary information about their claim and/or incident.


The Company undertakes to reply to the User within a period not exceeding 72 hours from receipt of the claim.



If any of the clauses of these General Conditions were null and void or voidable, it will be deemed not to have been set. Said declaration of nullity will not invalidate the rest of the document, which will maintain its validity and effectiveness between the Parties.



The extension legislation will be Spanish. In the event that any conflict or discrepancy arises in the interpretation and/or application of the General Conditions, the competent Courts will be those provided by the applicable legal regulations in matters of jurisdiction, in the event that it does not establish mandatory jurisdiction, it will be the courts and courts of Barcelona.


Likewise, the User may resolve in a friendly manner incidents that may occur during the contractual relationship through the App promoted by the European Commission



We reserve the right to modify this Conditions document at any time. In case of making any changes to the Conditions, these will be published in the App and the date of their publication will be indicated, so that the User knows the date on which said modification has become effective. In any case, the User will receive a notification through electronic means about the update of the Go Zero Waste Conditions of Use prior to its publication in the App.


December 23, 2021